# Connect Zapier

> Use Caramel as a trigger or action in Zaps to connect it to 5,000+ apps without writing code.

Zapier lets you build automated workflows (Zaps) between Caramel and thousands of other apps. Use Caramel as a trigger — for example, "when a form is submitted" — or as an action — "create a customer in Caramel" — from any app Zapier supports.

> **Plan** Zapier counts as one integration slot. See [Usage and limits](../billing/usage-and-limits).

## Before you begin

- You need a Zapier account. Sign up at [zapier.com](https://zapier.com).
- You need owner or manager access in Caramel to generate an API key.

## Connect

Zapier connects via an API key generated in Caramel.

1. Open **Integrations** and find the Zapier card.
2. Click **Connect**. The Zapier settings panel opens.
3. In the **API Keys** section, click **Generate new key**. Copy the key — you'll only see it once.

<!-- screenshot: Zapier settings panel showing the API Keys section with a freshly generated key and copy button -->

4. In Zapier, create a new Zap and search for the Caramel app.
5. When prompted for credentials, paste the API key from step 3.
6. Zapier confirms the connection. Return to Caramel — the Zapier settings panel shows the Zap is subscribed.

## Manage API keys

You can generate multiple keys — useful for separate Zaps or when rotating keys.

- To revoke a key: click **Remove** next to it in the API Keys list. Zaps using that key will stop working until you update them with a new key.

## View connected Zaps

The **Webhook subscriptions** section lists Zaps currently subscribed to your Caramel account. If a Zap is deleted in Zapier but still appears here, click **Remove orphan** to clean up.

## View recent activity

The **Recent activity** section shows the last 10 events sent to or received from Zapier, with success/failure status and error messages.

## What you can do with Zapier + Caramel

- Send a Slack message when a Caramel form is submitted
- Create a Caramel customer when someone books in Calendly
- Add Caramel form submissions to a Google Sheet
- Send an SMS via Twilio when a Caramel Journey reaches a step

## Next steps

- [Make](make) — visual automation platform with a similar setup
- [Forms](../forms/index) — use forms as Zap triggers
- [Connect an integration](connect-an-integration)