# Settings

> Configure your business profile, branding, communication channels, team access, and compliance preferences.

Settings is where you configure everything about your workspace: how it looks, how it communicates with customers, who has access, and what happens to your data.

Open Settings from the left sidebar, or navigate directly to **Settings** under any of the categories below.

<!-- screenshot: settings/settings-overview-page -->

## Categories

### Business Profile

Set up your core business information — the details that appear across forms and customer messages.

- [General info](./business-profile) — business name, contact email, phone number, and preferred language
- [Branding](./branding) — brand colors and logo used across your forms and marketing messages
- Industry and location are part of the same [Business Profile](./business-profile) page

### Communication

Control how Caramel sends messages on your behalf.

| Section | What it does |
|---|---|
| [Email & sender domain](./email-and-sender-domain) | Configure the email address customers see when you send campaigns, and verify a custom domain for better deliverability |
| [Messaging channels](./messaging-channels) | Connect your own SMS or email providers, or enable WhatsApp and Telegram |
| [Owner alerts](./owner-alerts) | Add a verified phone number to receive urgent account alerts |
| [AI keys](./ai-keys) | Bring your own Anthropic or OpenAI key (Lifetime accounts only) |

### Team & Security

Manage who can access your workspace and how your account is protected.

- [Team & Permissions](../team/index) — invite team members, assign roles, and manage seats
- [Security](./security) — change your password and review account security status

### Data & Compliance

Export or delete your data, and manage workspace lifecycle.

- [Data, privacy & GDPR](./data-privacy-and-gdpr) — download a copy of your data or submit a deletion request
- [Close your workspace](./close-your-workspace) — pause or permanently close your workspace

## Navigate to a section

Every Settings section is bookmarkable. The URL pattern is:

```
/business/<id>?tab=settings&section=<section-id>
```

| Section | URL parameter |
|---|---|
| General info | `section=general` |
| Branding | `section=branding` |
| Email & sender domain | `section=communication` |
| Messaging channels | `section=messaging` |
| Owner alerts | `section=owner-alerts` |
| AI keys | `section=byok-keys` |
| Security | `section=security` |
| Data & privacy | `section=data-privacy` |
| Danger Zone | `section=danger-zone` |

## Related

- [Billing](../billing/index) — manage your plan and invoices
- [Team & Permissions](../team/index) — team member roles and seat limits