Loyalty Program Setup

🚀 Launch Your Loyalty Program

Create a compelling loyalty program that keeps customers coming back while generating valuable data and increasing lifetime value.

Quick Setup

Launch in 2 weeks with our pre-built templates and best practices

Full Integration

Seamless connection with your POS, email, and payment systems

Proven Results

60% LTV increase and 2x visit frequency for active members

Expert Support

Dedicated success team to guide your program launch and optimization

Setup Process Overview

Define Program Structure Choose your rewards model, tiers, and earning rules
Configure Technical Integration Connect POS, payment systems, and communication channels
Design Member Experience Create digital cards, enrollment flow, and rewards catalog
Train Your Team Prepare staff to promote and manage the program
Launch Pilot Program Test with select customers and refine based on feedback
Scale to Full Launch Roll out to all customers with marketing campaign

Program Structure Design

Earning Structure

Base Rate: $1 = 10 points

Bonus Multipliers:

Happy Hour: 2x points
Weekdays: 1.5x points
Special Events: 3x points
Birthdays: 5x points

Action Rewards:

Sign-up: 100 points
Referral: 500 points
Review: 100 points
Social Share: 25 points

Technical Configuration

POS Integration

Required

Automatic point accrual
Real-time balance updates
Seamless redemption
Transaction tracking

Digital Wallets

Recommended

Apple Wallet passes
Google Wallet cards
QR code scanning
Push notifications

Communication

Required

Email automation
SMS messaging
In-app notifications
Web portal access

Analytics

Essential

Member dashboards
Performance metrics
ROI tracking
Behavior insights

Member Enrollment Flow

Capture Interest
- Table tent promotion
- Server recommendation
- Receipt invitation
- Digital signup prompt
Quick Registration
- Name and email only
- Instant digital card
- Welcome bonus applied
- First mission unlocked
Profile Completion
- Additional details optional
- Preferences captured
- Birthday registered
- Communication preferences
First Transaction
- Points automatically earned
- Balance displayed
- Next reward shown
- Referral code provided

Implementation Timeline

6-Week Launch Plan

Week 1-2: Design & Planning
- Program structure finalized
- Rewards catalog created
- Technology requirements mapped
Week 3-4: Technical Setup
- POS integration configured
- Digital cards designed
- Communication templates created
Week 5: Testing & Training
- Staff training sessions
- System testing completed
- Pilot group recruited
Week 6: Soft Launch
- Pilot program live
- Feedback collected
- Adjustments made
Week 7+: Full Launch
- Marketing campaign activated
- All customers eligible
- Performance monitoring begins

Staff Training Essentials

Server Training

Program benefits pitch
Enrollment process
Point checking
Reward redemption

Host Training

Member recognition
Priority seating
Special occasions
VIP handling

Marketing Your Program

Launch Campaign

Grand opening bonus
Early bird rewards
Referral incentives
Social media contest

Ongoing Promotion

Table marketing
Receipt messages
Email campaigns
Staff incentives

Member Communications

Welcome series
Points statements
Reward reminders
Exclusive offers

Success Stories

Member testimonials
Reward celebrations
Tier achievements
Social proof

Common Challenges & Solutions

Success Metrics

40%

Enrollment Rate

of eligible customers

2.5x

Visit Frequency

for active members

35%

Spend Increase

per member visit

70%

Retention Rate

year-over-year

Next Steps

Ready to Launch?

Schedule a consultation to discuss your goals
Review our templates and best practices
Plan your program structure and rewards
Configure technology and integrations
Train your team for success
Launch and optimize based on data