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Troubleshooting Guide

Comprehensive troubleshooting guide to help you resolve common technical issues with the Caramel platform.

This documentation page is currently being developed. Our team is working hard to provide you with detailed information about:

  • Integration troubleshooting steps
  • Gift card delivery and redemption issues
  • Loyalty program technical problems
  • API connection and authentication issues
  • Payment processing troubleshooting
  • Webhook delivery problems
  • Performance and reliability issues

While we finalize this documentation, you can:


This page will be updated with comprehensive content soon. Thank you for your patience.