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Create your account

Caramel uses email-based sign-in. Most actions — signing up and signing in — are done with a magic link sent to your inbox, so you don’t need to remember a password.

  1. Go to app.caramelme.com.
  2. Enter your email address and click Sign Up.
  3. Check your inbox for a confirmation link and click it to activate your account.
  4. You’ll be taken straight to the business setup wizard.

Tip If you were invited by a colleague, click the link in the invitation email instead. Your email is pre-filled and the steps below for setting a password apply to you.

Caramel signs you in with a magic link — no password required for regular accounts.

  1. Go to app.caramelme.com.
  2. Enter your email and click Send magic link.
  3. Check your inbox and click the link. It expires after 5 minutes.

Note Magic links are single-use. If the link has expired or you’ve already clicked it, return to the sign-in page and request a new one.

If you set a password during sign-up and need to change it:

  1. On the sign-in page, click Forgot password?.
  2. Enter your email and click Reset email.
  3. Check your inbox for a reset link and follow it to set a new password.

Note After resetting, you can manage your password from Settings → Profile.

When a business owner invites you to join their workspace:

  1. Open the invitation email and click the link.
  2. Your email address is pre-filled on the sign-in page.
  3. Click Send magic link to receive a sign-in link, or click Forgot password? to set a password for your account.
  4. Once signed in, you’ll land directly in the shared business dashboard.

Important Invitation links expire. If yours has expired, ask the business owner to resend the invitation from Settings → Team.